Customer Service
Exceptional support for your automotive journey. We're here to help every step of the way.
Our Service Promise
We're committed to providing exceptional customer service that exceeds your expectations at every touchpoint.
24/7 Support
Round-the-clock assistance for urgent matters. Our support team is always available when you need us most.
Expert Team
Automotive specialists with years of experience ready to assist with technical questions and guidance.
Multi-Channel
Reach us through phone, email, live chat, or WhatsApp. Choose the communication method that works best for you.
How We Can Help You
Our comprehensive support covers all aspects of your automotive experience with Gurumisha.
Pre-Purchase Support
- Vehicle recommendations
- Financing guidance
- Inspection assistance
- Documentation help
Purchase Process
- Transaction support
- Payment assistance
- Contract guidance
- Delivery coordination
Import Services
- Import process guidance
- Customs clearance support
- Shipping updates
- Delivery tracking
After-Sales Support
- Warranty assistance
- Service recommendations
- Parts sourcing
- Technical support
Service Hours
We're available when you need us most, with extended hours and emergency support options.
Regular Hours
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: 10:00 AM - 2:00 PM
Emergency Support
24/7 Available
Critical issues and urgent matters
Emergency hotline: +254 117 002 222
Online Support
24/7 Available
Live chat, email, and WhatsApp
Self-service portal access
Get in Touch
Choose your preferred way to reach our customer service team.
Live Chat
Instant online assistance