Mon - Fri : 09am to 06pm +254 117 002 222

Shipping Information

Comprehensive shipping and delivery services for local purchases and international imports.

Shipping Options

Choose from multiple delivery options designed to meet your specific needs and timeline.

Local Delivery

Same-day or next-day delivery within major cities. Professional drivers and secure transport.

Same day: Nairobi, Mombasa
1-2 days: Other major cities
Fully insured transport

Cost: KSh 5,000 - 15,000

Regional Shipping

Nationwide delivery to all counties in Kenya. Reliable transport network with tracking.

2-5 days delivery time
All 47 counties covered
Real-time tracking

Cost: KSh 10,000 - 25,000

International Import

Complete import service from Japan, UK, and other markets. Full customs handling.

6-8 weeks total time
All documentation handled
Customs clearance included

Cost: Varies by vehicle

Import Process

Step-by-step timeline of our comprehensive vehicle import process.

1

Order Confirmation

Vehicle sourced and purchase confirmed at auction or dealer.

Timeline: Day 1-3
2

Shipping Preparation

Vehicle prepared for shipping, documentation completed, and loaded onto vessel.

Timeline: Day 4-10
3

Ocean Transit

Vehicle in transit across the ocean. Real-time tracking available.

Timeline: Day 11-35
4

Port Arrival

Vehicle arrives at Mombasa port and undergoes initial inspection.

Timeline: Day 36-38
5

Customs Clearance

Duty payment, customs inspection, and clearance documentation processed.

Timeline: Day 39-45
6

Registration & Delivery

Vehicle registration completed and delivered to your specified location.

Timeline: Day 46-50

Shipping Policies

Important information about our shipping terms, conditions, and customer responsibilities.

Delivery Terms

  • Delivery to accessible locations only
  • Customer must be present for delivery
  • Valid ID required for vehicle handover
  • Inspection period: 24 hours after delivery
  • Additional charges for remote locations

Insurance Coverage

  • Full transit insurance included
  • Coverage for damage during transport
  • Theft protection during shipping
  • Claims processed within 30 days
  • Third-party insurance verification

Required Documents

  • Valid national ID or passport
  • Purchase agreement or invoice
  • Payment confirmation receipt
  • Delivery address verification
  • Import permit (for international)

Tracking & Updates

  • Real-time GPS tracking available
  • SMS updates at key milestones
  • Email notifications for status changes
  • Customer portal access 24/7
  • Delivery confirmation with photos

Shipping Support

Need help with shipping or have questions about delivery? We're here to assist.

Track Shipment

Monitor your vehicle's journey

Track Now

Shipping Support

Get help with delivery issues

Contact Support

Emergency Contact

Urgent shipping matters

Call Now
Chat with us on WhatsApp